Types of Machines Serviced
Bally E-Series
Electronic & MPU Microprocessor Units
Bally Electromechanical
Classic EM Hopper, Reel & Stepper Systems
IGT S-Plus & S2000
Reel Slots, Microprocessors & Power Systems
Sigma & Universal
Vintage Japanese & US Casino Cabinets
Shop Rates & Service Terms
1. Text Pre-Diagnostic First
Text a clear photo of the machine and details of the issue to 757-500-3810 prior to arranging a drop-off.
2. $85 Drop-Off / Diagnostic Fee
A flat $85.00 cash diagnostic fee is required upon dropping off any machine at the shop.
3. Simple Fix Guarantee
If the issue turns out to be a quick or simple fix during examination, the $85 drop-off fee covers the repair completely!
4. Labor Rate & Estimate Approval
For complex repairs, standard rate is $105.00/hr. We will find the problem and contact you to approve any repair costs before work begins.
5. In-Shop Repairs Only
All service is performed at our home shop in Suffolk. No house calls or on-site home service visits.
6. Strictly Cash Only
All drop-off diagnostic fees and final repair charges are handled on a strict cash-only basis.
Shop Location & Planning
Suffolk Amusements operates from a home-based workshop in downtown Suffolk, Virginia.
To protect home privacy, exact shop address details are provided via text message after the initial pre-diagnostic step is completed and a drop-off time is scheduled.
General Drop-Off Landmark
E. Pinner St & Katherine St, Suffolk, VA
Suffolk Shop Area
E. Pinner St
Katherine St
For your GPS, use 200 E. Pinner St for an idea of where we are located.